Frequently Asked Questions

Everything you need to know about streaming your photos and videos to any TV with TVYou.

1Getting Started

What is TVYou?

TVYou is a personal media streaming platform that lets you upload, organize, and stream your photos and videos to any TV. It works on Roku, LG Smart TVs, Android phones and tablets, Google TV, iOS devices, and web browsers, making it perfect for family photo slideshows, digital signage, business presentations, and more.

How do I get started with TVYou?

Getting started is easy: 1) Sign up for a free account at tvyou.com, 2) Upload your photos and videos, 3) Create playlists for your content, 4) Connect your TV using our Roku app, LG TV app, Google TV app, or device pairing, 5) Start streaming! No credit card required for the free plan.

Is TVYou really free?

Yes! TVYou offers a free plan that includes 1GB of cloud storage, 1 TV display connection, and 1 user account. This is perfect for personal use. If you need more resources, you can add them at just $1 per GB, $1 per display, or $1 per additional user.

What devices does TVYou support?

TVYou currently supports: Roku TVs and devices (available in the Roku Channel Store), LG Smart TVs running webOS 5.0 and newer (available in the LG Content Store), Android phones and tablets (available on Google Play), Google TV and Android TV devices (available on Google Play), Amazon Fire TV sticks and Fire TV Edition TVs (available on the Amazon Appstore), iOS devices (iPhone and iPad via the App Store), and any web browser at tvyou.com. Samsung TV and more platforms are coming soon.

2Streaming & Playback

How do I stream photos to my TV?

To stream photos to your TV: 1) Install the TVYou app from the Roku Channel Store, LG Content Store, Amazon Appstore, or Google Play Store, 2) Open the app and note the pairing code displayed, 3) Log into tvyou.com on your phone or computer, 4) Enter the pairing code to connect your TV, 5) Select a playlist and it will begin playing on your TV.

What is Push to TV?

Push to TV is a feature that lets you instantly send any photo or video from your phone or computer directly to your TV. Content uploaded on the web or mobile app now appears on your TV in under 2 seconds (previously up to 15 seconds), powered by a live WebSocket connection on supported TVs.

Can I control playback speed for slideshows?

Yes. You can customize how long each photo displays — from a few seconds to several minutes per image. You can also enable shuffle mode (Fisher-Yates randomization) and add a per-playlist background music track that plays during the slideshow.

Do TVYou videos support closed captions?

Yes. Upload a .vtt caption file alongside your video (matching the video's base filename, e.g. vacation.mp4 + vacation.vtt) and captions display automatically on Roku, Google TV, Fire TV, and LG. The TV honors your system-level Closed Captioning setting, so users see captions when CC is enabled in their accessibility settings.

Can I play audio files like music tracks?

Yes. TVYou supports MP3, WAV, M4A, AAC, OGG, FLAC, and Opus audio files. They appear in your library with a music-note icon, can be mixed into playlists alongside photos and videos, and play with a clean now-playing display on TV.

What media formats are supported?

Photos: JPG, PNG, GIF, WebP, HEIC, AVIF, BMP. Videos: MP4, MOV, MKV, WebM, M4V, AVI, MPG, MPEG, TS, M2TS. Audio: MP3, WAV, M4A, AAC, OGG, FLAC, Opus. Captions: WebVTT (.vtt) sidecars. Larger files are uploaded via resumable multipart so a connection drop won't lose your progress.

Can I search my media library?

Yes. The search bar at the top of your library does a live filter across folder names and file titles — works in the main library, Push-to-TV picker, and Manage Playlist screens. Useful once you have hundreds or thousands of items.

Does TVYou remember where I left off in a video?

Yes. TVYou saves your resume position every few seconds while you watch on iOS, Android, or web. Open the same video on a different device and it offers to pick up where you stopped. Auto-clears when you finish.

3Sharing & Collaboration

What are shared folders?

Shared folders let you invite family members or coworkers to a specific folder by email. They can view your photos and videos on their own TVs, and (if you give them contribute permission) drop their own photos into the shared folder which appears on all linked TVs in seconds. Permission tiers include view, contribute, admin, and owner. Recipients accept invitations from a notification badge in their account.

What is a magic link?

A magic link is a public share URL you can send via text, email, or any messaging app — anyone who clicks it can drop photos or videos into your shared folder without signing up for an account. Perfect for grandparents, casual friends, or anyone who wants to contribute memories without the friction of a signup. You can cap the number of uses or leave it unlimited, and if they later create an account, the upload is promoted to a permanent shared-folder grant.

Can I leave a shared folder someone invited me to?

Yes. From the Sharing page or the folder's options menu, you can revoke your own grant, which removes the folder from your library. The owner is not notified, and you can be re-invited at any time.

Can I see what was shared with me?

Yes. A notification bell in the header shows pending folder invitations. From there you can accept or decline. Accepted shared folders appear mixed into your main library with a 'shared' marker so you can tell them apart from folders you own.

4Account & Billing

How does TVYou pricing work?

TVYou uses simple pay-per-resource pricing. Start with a free plan (1GB, 1 display, 1 user), then add resources as needed: $1 per additional GB of storage, $1 per additional TV display, $1 per additional user account. No subscriptions or hidden fees.

Can I add family members to my account?

Yes! You can add secondary users to your account for $1 per user. Secondary users can upload content and manage playlists while you maintain control as the primary account holder. Perfect for family sharing.

How do I cancel or downgrade my plan?

You can adjust your resources anytime from your account settings. Remove displays or users instantly. To reduce storage, you'll need to delete media first to free up space. There are no cancellation fees.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor on web. On iOS, payments are handled via the App Store. On Android, payments are handled via Google Play. All transactions are encrypted and secure.

5Business & Digital Signage

Can I use TVYou for business digital signage?

Absolutely! TVYou is perfect for business digital signage including restaurant menu boards, retail store displays, hotel lobby screens, corporate presentations, and waiting room content. Manage multiple displays from one dashboard.

How many displays can I manage?

There's no limit to the number of displays you can manage. Start with 1 free display, then add more at $1 each. Each display can show different content or the same playlist across all screens.

Can I schedule content for different times?

Yes — TVYou supports dayparting. Each playlist has a schedule with start/end hours and days-of-week, so you can configure breakfast / lunch / dinner playlists that switch automatically. Storefronts use the same feature for morning promos, daytime hero content, and after-hours decoration. The TV picks the right playlist based on its local clock.

Is TVYou suitable for restaurants?

Yes! TVYou is ideal for restaurant digital menu boards. Upload your menu images, create playlists for different meal times, and display them on any TV. Update prices or specials instantly from your phone or computer.

6Technical & Setup

Is my media secure?

Yes, security is a top priority. TVYou uses AWS infrastructure with encrypted storage, secure HTTPS transfers, and cryptographically signed URLs for media access. Your content is protected with enterprise-grade security.

What is the maximum file size I can upload?

Individual files can be up to 500MB for videos and 50MB for images. Total storage depends on your plan - 1GB free, with additional storage available at $1 per GB.

Can I access TVYou offline?

TVYou requires an internet connection to stream content to your TV. However, once content is loaded on your TV device, it can continue playing even if there's a brief connection interruption.

How do I connect my Roku to TVYou?

1) Search for 'TVYou' in the Roku Channel Store and install the app, 2) Open TVYou on your Roku - a pairing code will display, 3) Go to tvyou.com and sign in, 4) Enter the pairing code in your account settings, 5) Your Roku is now connected and ready to stream.

How do I connect my LG TV to TVYou?

1) Search for 'TVYou' in the LG Content Store and install the app (requires webOS 5.0 or newer), 2) Open TVYou on your LG TV - a pairing code will display, 3) Go to tvyou.com and sign in, 4) Enter the pairing code in your account settings, 5) Your LG TV is now connected and ready to stream.

Which LG TV models support TVYou?

TVYou is available on LG Smart TVs running webOS 5.0 through webOS 25. This generally includes LG Smart TVs from 2020 and newer. You can find the app by searching for 'TVYou' in the LG Content Store on your TV.

How do I connect my Android phone or tablet to TVYou?

1) Search for 'TVYou' in the Google Play Store and install the app, 2) Open TVYou on your Android device and sign in to your account, 3) Upload photos and videos, create playlists, and use Push to TV to stream content directly to any paired TV display.

How do I connect my Google TV or Android TV to TVYou?

1) Search for 'TVYou' in the Google Play Store on your Google TV or Android TV device and install the app, 2) Open TVYou - a pairing code will display on screen, 3) Go to tvyou.com and sign in, 4) Enter the pairing code in your account settings, 5) Your Google TV is now connected and ready to stream your playlists.

How do I connect my Amazon Fire TV to TVYou?

1) Search for 'TVYou' in the Amazon Appstore on your Fire TV Stick or Fire TV Edition TV and install the app, 2) Open TVYou - a pairing code will display on screen, 3) Go to tvyou.com and sign in, 4) Enter the pairing code in your account settings, 5) Your Fire TV is now connected and ready to stream your playlists.

Still Have Questions?

Can't find what you're looking for? We're here to help.

Ready to Get Started?

Join thousands of users streaming their media to TVs worldwide. Free to start, no credit card required.

Create Free Account